PIN
Updated over a week ago

How can I view my debit card's PIN?

You can view your business or employee card's PIN via the viva.com App.

  1. Log in to your viva.com | Account from the viva.com App

  2. Click on Card Details button

  3. Select Show PIN

  4. You will receive a Push Notification in your enrolled mobile device to authorize your request

  5. Select Authorize

Your PIN code will be displayed for 10 seconds.

What happens if I enter my PIN incorrectly multiple times?

For security reasons, your card will be locked if you enter the incorrect PIN code on a POS three times. You can reactivate your card at any ATM by entering the correct PIN.

Can I change my card's PIN?

The card's PIN can be changed at ATMs that have the "Change PIN" menu option.

After successfully changing your PIN, it is visible when selecting the Show card details option and then Show PIN menu option in your viva.com | Account.

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