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I'm experiencing Amex acceptance issues, what should I do?
I'm experiencing Amex acceptance issues, what should I do?
Updated over a week ago

Amex (American Express) is now being offered by viva.com as a payment type to customers.

If you are a merchant encountering acceptance issues with Amex cards, first check the below merchant categories which are known to be incompatible with this card type.

MCC

Category

4415

AIRLINE FBO

4418

FRACTIONAL AIRCRAFT

4419

INTERNET TRAVEL RELAT

4511

AIRLINE/AIR CARRIER

4582

AIRPORT & TERMINAL

4722

TRAVEL AGENCY

4829

WIRE XFER/MONEY ORDER

4898

CREDIT CARD CALLING S

5122

DRUGS

5292

INTERNET DRUG STORE

5295

PHARMACIES

5816

DIGITAL GOODS: GAMES

5817

DIGITAL GOODS: APPS

5912

DRUG STORE/PHARMACY

5960

DIRECT MKTG INSURANCE

5961

RESERVED FOR NATIONAL

5962

DIRECT MKTG TRAVEL

5963

DOOR-TO-DOOR SALES

5966

TELEMARKETING MDSE

5967

DIRECT MKTG INTERNET

5969

DIRECT MKTG MISC

5972

STAMP & COIN STORE

5993

CIGAR STORE & STAND

6010

FINANCIAL - TELLER

6011

FINANCIAL - ATM

6012

FINANCIAL - SERVICE

6211

SECURITY BROKER

6513

REAL ESTATE AGENTS AND MGR-RENTALS

7297

MASSAGE PARLOR

7322

DEBT COLLECTION

7800

GOVT OWNED LOTTERIES(US S/ES ONLY)

7995

BETTING

8398

CHARITABLE ORG

8651

POLITICAL ORG

8661

RELIGIOUS ORG

8664

INTRNT ADULT ENT/ELC

9211

COURT COSTS

9222

FINE

9223

BAIL AND BOND PAYMENT

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