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How do I connect the card terminal to my account?
How do I connect the card terminal to my account?
Updated over a week ago

How can I link my card terminal to my viva.com | Account?

Once you complete the set-up of your physical stores, follow the steps below to connect the card terminal to your account:

From desktop:

Step-by-step instructions:

  1. Log in to your viva.com Business account

  2. Choose, Sales Physical Payments Card Terminals New Card Terminal

3. Enter the Activation Code shown on your card terminal in the required field and choose Next

4. The card terminal has been activated

From mobile phone browser:

  1. Log in to your viva.com Business account, from the menu, on the right side of your screen

2. Choose Sales Physical Payments Terminals New Terminal

3. Enter the Activation Code shown on your card terminal in the required field and choose Next

4. The card terminal has been activated

Activation through viva.com Mobile App:

  1. Open viva.com Application

  2. Select Preferences → Activate a viva.com POS

3. Fill in the Activation Code shown on your card terminal in the required field and choose Next

4. The card terminal has been activated

**In case you have one of the D200, S900, or S800 card terminal models, the "activation code" you need to fill in is the Serial Number (S/N) of your card terminal, which is located on the backside.

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