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How can I activate the Pocket Card Terminal?
How can I activate the Pocket Card Terminal?
Updated over a week ago

How can I activate the Pocket Card Terminal?

To activate and use the Pocket Card Terminal, follow the steps below:

  • Download the viva.com | Terminal from the Play store or App Store to your Android mobile phone/ tablet or iOS device.

  • Open the Bluetooth of your mobile/ tablet

  • Open the viva.com | Terminal and sign-in

  • At a certain point you will be asked if you wish to link an external device. You can either select:

A. Set up a device

B. Skip and setup later

Upon selecting the "Set up a device" option you should follow the steps indicated on the screen.
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Note that the pairing between viva.com | Terminal and the Pocket Card Terminal can be made either via Bluetooth (wirelessly) or through a USB cable.

  1. As per guidance within the viva.com | Terminal, select the "Pocket Card Terminal" in the message indicated.

2. Tap on "Bluetooth". On the Pocket Card Terminal press and hold the power button until the screen turns on.

3. Choose the correct S/N number on the list (the S/N number can be located on the lower left-hand side of the bottom face of the Pocket Card Terminal).


4. Select "Pair" twice so as to confirm pairing request.

5. Press the "Connect" button (green tick) on the Pocket Card Terminal in order to confirm pairing.

6. Pairing is successful.

Performing a Sale Transaction via Pocket Card Terminal:

  1. Press the green "Enter" button to go to the Menu.

  2. Select Sale by pressing the "Enter" button again.

  3. Enter the amount of the transaction and press "Enter".

  4. Touch or insert the card into your Pocket Card Terminal.

  5. After the transaction is approved, press "Enter" to return to the main menu of your terminal.

Cancel a Sale Transaction via Pocket Card Terminal:

  1. Press the green "Enter" button to go to the Menu.

  2. Use the arrow keys to go to the Cancel Transaction option and select it by pressing the "Enter" button again.

  3. Touch or insert the card into your Pocket Card Terminal.

  4. Select the transaction you want to cancel and press "Enter".

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