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I forgot my password. How do I reset it?
I forgot my password. How do I reset it?
Updated over a week ago

If you can't login / forgot your password you can reset it by following the steps below:

  • Select the Sign in option from Viva.com website.

  • Click the link I forgot my password and follow the instructions.

  • Enter the registered telephone number and select Reset Password.

  • An E-mail has been sent to your registered E-mail address including instructions on how to amend your password.

  • Click on the link received in your E-mail.

  • Create your New Password and select Complete.

  • Enter the OTP password received in your registered phone number.

  • You will see the following message for successful change.

  • An E-mail will also be sent to your registered E-mail confirming the password change.

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