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I have no longer access to my registered phone, how can I change it?
I have no longer access to my registered phone, how can I change it?
Updated over a week ago

How can change my registered phone number, since I do not have access to it?

In the event that you do not have access to your registered mobile phone number, and as a consequence you cannot log in to your profile, please send us your request via E-mail, from your registered E-mail address to support@viva.com, informing us about:

  1. The old registered phone number.

  2. The new phone number that you wish to register.

  3. The reason for the change.

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